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2M-TOUCH Provides Sales Automation Marketing Automation Customer Support Employee Support Order Management Admin Dashboard Features

"It can help to reduce your costs and increase profitability by organizing and automating business processes that nurture customer relationships and satisfaction across all interactions."

MARKETING
SALES
SUPPORT
CRM
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All-Inclusive CRM

Fully integrated sales, marketing ,customer service, tools make it easy to deliver personalized experiences, gain deep customer insight and drive retention and loyalty within a single, affordable CRM solution.


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Built-In Flexibility

You have complete freedom to scale Maximizer and choose the best deployment method for your company, with the unique flexibility to move from Our Cloud to Your Cloud and back as your business requirements change.


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Multi-Level Security

Your customer data is stored in world-class, Tier IV data centres, and protected by CRM services that monitor and regulate employee access and usage. And your data belongs to you, now and forever.



Why Do You Need a CRM ?

Sales CRM is a valuable tool that can simplify your sales operations and improve efficiency. Using a good Sales CRM tool you can close more deals, increase sales, and improve forecast accuracy.There are many studies from Garter and Forbes that state that if used correctly, a CRM can improve sales productivity by 30% and sales forecast accuracy by 40% for most businesses that were previously using excel sheets & emails for managing sales activities. Sales CRM simply manages most of your critical customer information so that you can look at it all in one place.

2M- TOUCH can boost your sales in the following ways:

Enhance sales team productivity

The ability to quickly access accurate information on leads & opportunities is essential for sales team productivity. Sales CRM can streamline your process by automating lead management, account management, follow-ups, quotes, pricing, order processing, and other sales tasks. Adopting 2M-TOUCH CRM will give your sales team a competitive advantage by reducing your costs, increasing sales revenue and increasing market share.



Getting better organized

Sales CRM helps sales team prioritize and automate their follow-up calls, meetings, emails, tasks, to-do reminders and other sales activities. The fast search capabilities of 2M- TOUCH allows the sales team to quickly locate and priority leads & opportunities based on search criteria. Being more organized means the sales team is no longer wasting time on a disorganized search through leads & opportunities that are at different stages in the sales cycle.


Improved sales reporting

It is of the utmost importance that sales is up to date in order to develop accurate forecasts which help provide a good view of the market conditions and predict sales. 2M- TOUCH’s reporting module not only has 50+ out of the box commonly required reports, but you can also build ad-hoc reports ads needed. 2M- TOUCH enables management to have real-time, accurate reports at fingertips that greatly enhances the forecasting and sales decision making ability.


Build stronger customer relationships

Since Sales CRM will increase the productivity of your sales team, the sales team will be able to spend more time with customers. More time with customers ultimately results in an increase in the number and quality of customer interactions, deals closed and generating a larger, stronger customer base.


Social Intranet

How easy is it to communicate with social networks like Facebook? There is little question that the wild popularity of social networks comes from the fact that they solve a basic problem – ease of communication – in a way that is superior to previous options. Imagine putting the power of enterprise social networking into your company's daily operations!


Mobile access

Mobile access for Support Reps who need to access SupportCenter Plus via Smartphones. The Mobile Client is compatible with iPhone, Android, Blackberry and other smart phones.



Our Features

Open Source


Fully Customizable


Email Marketing


Sales Forcasting


Multi-Language and Currency


Manage Contacts


Sales Reporting


Mobile Apps


Over 40 Payment Gateways


Sales WorkFlow Automation


Sales force automation

Sales Automation streamlines and enhances the operations of your sales team. 2M-TOUCH CRM helps your sales team manage Leads, Opportunities, Quotes, Invoices, and provides unified view of all data related to Contacts and Organizations.

Inventory Management

2M-TOUCH's inventory management system stores all of your products and services, including quantities, descriptions, pictures, prices, serial numbers and more, .

Mail Manager

Mail Manager is an integrated email client that allows users to perform CRM related actions on incoming email.

We're not the only ones Excited Happy about 2M-TOUCH CRM...